General Terms and Conditions for Kinder Wand

1. Introduction
   Welcome to Kinder Wand! By accessing or using our website, you agree to the following General Terms and Conditions. These terms apply to all users of the website, including customers, suppliers, and other visitors. If you do not agree to these terms, please do not use our website.

2. Company Information

• Company Name: Kinder Wand
• Address: Hauptstraße 3, 3012 Wolfsgraben, Lower Austria, Austria
• Email: info@kinderwandshop.com
• VAT Exemption: According to § 6 Abs. 1 Nr. 27 of the VAT Act (UStG)
• Company Registration Number: 975581

1. Services Provided
   Kinder Wand offers magnetic wall decals for children. These products can be purchased directly through our website. All products are subject to availability.

2. Contract Formation
   By placing an order with us, you make an offer to purchase a product. A contract is formed once your order is accepted. We will send you an order confirmation via email to acknowledge receipt of your order. The contract is finalized once payment is confirmed.

3. Pricing and Payment

• All prices are stated in EUR (Euro) and include applicable VAT unless otherwise specified.
• We currently accept payments via bank transfer. Additional payment methods may be added in the future.
• Prices and availability are subject to change without prior notice. If a pricing error is detected after your order, we will notify you and provide the option to confirm or cancel the order at the corrected price.

1. Delivery and Shipping

• We currently deliver only within Austria and Germany.
• Shipping costs are calculated at checkout.
• Orders are typically shipped within 3-5 business days. Delivery times vary based on the destination.
• Customer Responsibility: Please ensure that your shipping address is correct. We are not responsible for delays or losses due to incorrect addresses.

1. Right of Withdrawal (EU Consumer Protection Law)
   Under EU consumer protection law, you have the right to withdraw from the contract within 14 days of receiving the goods without providing a reason. To exercise your right of withdrawal, please contact us at info@kinderwandshop.com.

Conditions for Withdrawal:

• The item must be returned unused, in its original condition, and in its original packaging.
• You bear the cost of return shipping unless the product is defective or damaged.
• Refunds will be processed within 14 days of receiving the returned items.

1. Damaged or Defective Goods
   If your goods arrive damaged or defective, please contact us immediately. We offer free returns and a full refund. This is in accordance with EU consumer rights.

2. Consumer Rights under EU Law
   As an EU consumer, you have specific rights under EU consumer protection laws, including:

• The right to receive goods that conform to the contract (i.e., as described, of satisfactory quality, and fit for the intended purpose).
• The legal right to withdraw from the contract and request a refund within 14 days.
• The right to request a replacement for defective goods.

These rights do not affect your statutory rights under applicable EU or Austrian consumer protection laws.

1. Data Protection and Privacy (GDPR Compliance)
   We are committed to protecting your personal data. We collect, process, and store your personal information in accordance with the General Data Protection Regulation (GDPR).
   For more information on how we use your personal data, please refer to our Privacy Policy.

2. Intellectual Property
   All content on the website, including text, images, logos, and graphics, is the property of Kinder Wand and is protected by intellectual property laws. You may not use, copy, or distribute any content from the website without our explicit permission.

3. Limitation of Liability

• We are not liable for direct, indirect, incidental, or consequential damages resulting from the use of our website or the purchase of products.
• We do not guarantee that the website or its content will always be error-free or available.

1. Changes to the Terms and Conditions
   We reserve the right to modify these General Terms and Conditions at any time. Changes will be posted on this page, and the effective date will be updated accordingly. It is your responsibility to review the terms regularly.

2. Applicable Law and Dispute Resolution
   These General Terms and Conditions are governed by Austrian law. If a dispute arises, we encourage you to contact us first to resolve the issue. If no resolution is found, the dispute will be settled by the competent courts in Austria.

3. Force Majeure
   We are not liable for failure to fulfill our obligations due to events beyond our reasonable control, such as natural disasters, strikes, or government actions.

4. Contact Us
   If you have any questions about these General Terms and Conditions or our products, please contact us at:

Email: info@kinderwandshop.com