FAQ

1. What is Kinder Wand?
The name "Kinder Wand" is a combination of the German words "Kinder" (meaning "children") and "Wand" (meaning "wall"). Together, it reflects the idea of ​​transforming a wall into an engaging, creative space specifically for children, ideal for interactive learning, writing, and play.
Kinder Wand offers magnetic wall stickers that transform any wall into an interactive space for writing, drawing, and playing. Our products encourage creativity, learning, and fun for children of all ages.

2. How do the magnetic wall stickers work?
Our stickers have a special magnetic surface that allows children to easily attach and move magnets. They also function as a writing board, allowing children to use erasable chalk or even non-permanent markers to draw and write. The surface is wipeable and easy to clean, making play both exciting and mess-free!

3. What is included in each set?
Each children's wall set contains:
✅ 1 magnetic wall sticker (W70 x H100 cm)
🎁 2 erasable chalks – a free gift from us to get you started!
🎁 A selection of MDF letters, numbers and shapes – also a free gift to encourage creativity!
Everything is ready to use – just unpack and get started!

⚠️ Safety Notice: Some magnetic parts may be small and pose a choking hazard to young children. Please supervise play accordingly.

4. Are the stickers safe for children?
Yes! Our stickers are made from child-friendly, non-toxic materials and meet all safety standards. They have been tested for compliance with the RoHS Directive 2011/65/EU, as amended by Directive (EU) 2015/863, to ensure they are free of harmful substances.

5. Can the stickers be removed and repositioned?
Yes, our stickers are easy to apply, remove, and reposition in most cases without leaving any residue. However, removal may affect the wall color depending on how it was applied. We recommend testing on a small area first.
To ensure additional stability, we have included additional tape in case more support is needed.

⚠️ Note: We assume no liability for damage to the wall paint or surface during removal.

6. On which surfaces do the stickers stick?
Our stickers adhere best to smooth, clean, and dry surfaces, including painted walls, doors, and furniture. They may not adhere as well to heavily textured walls, but we've tested them in various homes—even on wallpaper—and they held up very well.
For added stability, we have included additional tape if more support is needed.

7. How do I clean the stickers?
Simply wipe the stickers with a damp cloth to remove chalk marks or traces of non-permanent markers. Avoid using harsh cleaning agents to maintain the quality of the stickers.

⚠️ Tip: Try not to leave the writing on the sticker for too long, as it may stain over time. After cleaning, make sure the surface is dry—do not leave it too wet to avoid damage.

8. Can I purchase additional accessories?
We also offer Rebo Shapes, high-quality wooden magnets that encourage creativity. These are my personal favorites—I love creating different shapes with them!
We also offer 12 erasable crayons with a retractable holder. I've specially selected these vibrant colors to ensure your child has a colorful set that enhances the creative experience. And the best part? We also offer refills, so when the crayons run out, you don't have to buy the holder—just refill and let the creativity flow!
Visit our website to discover the latest accessories to make play even more exciting!

9. Do you ship internationally?
We're currently focusing on the Austrian and German market, but we're working on expanding our offerings! Stay tuned for updates on international shipping.

10. What should I do if there is a problem with my order?
We want you to be completely satisfied with your Kinder Wand experience! If you encounter any problems, please contact us at info@kinderwandshop.com and we'll be happy to help.